Frequently Asked Questions
Everything you need to know about bringing Vernal into your home.
What materials are used in Vernal furniture and decor?
We prioritize sustainability and durability. Most of our collections are crafted from FSC-certified hardwoods, organic textiles, and recycled metals to ensure your pieces last a lifetime.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items, our white-glove delivery service may take 2-3 weeks depending on your location and scheduling availability.
Do you offer a warranty on your products?
Yes, all Vernal furniture comes with a limited 1-year warranty covering manufacturing defects. We stand behind the craftsmanship of every item we sell.
What is your return policy for home goods?
If you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure items are in their original condition and packaging. Note that custom-made pieces are final sale.
Do you provide fabric samples or wood swatches?
Absolutely. We understand that color and texture are vital for your space. You can order a curated swatch kit through our website to see our materials in your own lighting before committing to a purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm so you can pay for your home upgrades over time.