Returns & Exchanges

At Vernal, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all furniture and decor items are returned in their original packaging and unassembled condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully repackage your items in their original boxes, ensuring all hardware and assembly instructions are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.